Terms & Conditions

These terms apply to all services provided by Cotton Group (NW) Limited. By engaging our services, you agree to these terms unless otherwise agreed in writing.

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Services are provided as agreed in proposals, emails, or written confirmations before work begins. Any timelines provided are estimates unless explicitly confirmed otherwise.

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Clients agree to provide accurate information, necessary materials, and timely feedback required for delivery. Delays in responses may affect delivery times and do not constitute failure to perform by Cotton Group (NW) Limited.

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Fees are agreed before work begins. Unless stated otherwise, invoices are payable before any work commences.

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If the agreed scope of work changes after approval, additional charges may apply. These will be confirmed before extra work is carried out.

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Both parties agree to keep confidential any non-public information shared during the course of the work unless disclosure is required by law or necessary to deliver the agreed services.

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Clients retain ownership of materials they provide. Cotton Group (NW) Limited retains ownership of its working methods, templates, and internal processes. Final deliverables become the property of the client once full payment has been received.

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Cotton Group (NW) Limited may reference completed work for portfolio, marketing, or case study purposes unless otherwise agreed in writing.

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Services are provided with reasonable care and professional skill. Cotton Group (NW) Limited is not liable for indirect or consequential loss, loss of business opportunity, loss of revenue, or loss resulting from third-party actions or services.

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Liability, where applicable, is limited to the total fees paid for the relevant services.

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Either party may terminate ongoing services by providing reasonable written notice unless alternative notice periods have been agreed in writing.

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These terms are governed by the laws of England and Wales.