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Privacy Policy

Cotton Group (NW) Limited
Company number: 16272021
VAT number: 488520655

1. Introduction
Cotton Group (NW) Limited is committed to protecting and respecting your privacy. This policy explains how we collect, use and protect personal information when you visit our website, contact us, or work with us.

We act as a data controller under the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect
We may collect and process the following information:

  • Name and job title

  • Company name

  • Email address

  • Telephone number

  • Postal address (where required)

  • Website usage data (such as IP address, browser type and pages visited)

  • Any information you provide when contacting us

We do not knowingly collect sensitive personal data.

3. How We Use Your Information
We use personal information to:

  • Respond to enquiries

  • Provide services

  • Manage client relationships

  • Send relevant business communications

  • Improve our website and services

  • Meet legal and regulatory obligations

We only process personal data where we have a lawful basis to do so.

4. Lawful Basis for Processing

We rely on one or more of the following:

  • Consent

  • Performance of a contract

  • Legitimate business interests

  • Legal obligations
     

Where processing is based on legitimate interests, this relates to providing relevant business services and communications expected within a professional relationship.

5. Marketing Communications
We may send relevant business communications where there is a legitimate interest or where consent has been provided.
You can request removal from communications at any time by contacting us.

6. Sharing Information

We do not sell personal data.

We may share information with trusted service providers where necessary to deliver services, including:

  • IT providers

  • Website hosting providers

  • Email platforms

  • Professional advisers
     

All providers are required to handle data securely and lawfully.

7. Data Storage and Security

We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse or disclosure.
Information is stored securely and only retained as long as necessary.

8. Data Retention
We retain personal information only for as long as required:

  • to deliver services

  • to meet legal obligations

  • to maintain business records
     

When data is no longer required, it is securely deleted.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Request transfer of your data

  • Withdraw consent at any time
     

Requests can be made using the contact details below.

10. Cookies
Our website may use cookies to improve user experience and analyse performance. You can control cookie preferences through your browser settings.
Where required, cookie consent will be requested.

11. Third Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.

12. Contact Details
For privacy enquiries or data requests:
Cotton Group (NW) Limited
Company number: 16272021
VAT number: 488520655
Email: info@cottongroup.co.uk

13. Changes to This Policy
This privacy policy may be updated from time to time. The latest version will always be available on our website.

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